Rome Preowned Auto Sales Customer Reviews
Few used car experiences in Central New York match the confidence that comes with buying from Rome Preowned Auto Sales in Rome. Built on a reputation for transparency and backed by a rigorous 125-point inspection on every vehicle, this is a dealership where trust is earned through action. Customers from across the region return again and again because the no-pressure sales approach and genuine after-sale support consistently exceed expectations.
Discover what drivers are saying about their experiences, then come see the difference for yourself.
What NY Drivers Are Saying About Rome Preowned Auto Sales
"These guys are great they took very good care of us we bought a car and shortly after the check engine light came on unbeknownst to them the gas tank had been corroded on the top and that's what was causing it... They weren't obligated to do any work to it whatsoever but not only did they replace the entire fuel tank they did it for free while we waited. I highly recommend these guys."
- Whiskey K. (Google Review)
"They took such good care of us, they had the exact car we searched for online and traveled 3 hours to purchase, the experience of buying and the whole process involved was easy, they were awesome to work with, very accommodating to our distance away by taking care of every detail for us in one easy trip."
- Jaynie T. (Google Review)
"Bought a 2017 Chevy Malibu from Rome Preowned. It was exactly what I was looking for. Our salesperson was great. Professional and polite and walked me through the process with ease. A couple of days after I picked up the car, there was a small issue with the car so I brought it back to them and the service manager took care of the issue and had it repaired at no cost to me."
- David E. (Google Review)
"Rome pre owned was probably the best dealership I've ever had the luck of dealing with. They were professional, yet very personable as well. I dealt with our saleswoman and she helped me get into a better car for cheaper than I originally went there for... I can factually review that this is the least sketch dealership I've ever been to. I won't go anywhere else."
- Mike W. (Google Review)
Stories like these reflect the kind of care that drivers near Herkimer and Syracuse have come to expect. Explore the full used car inventory to find your next vehicle.
"I can't thank the service manager and the staff enough for going above and beyond for helping me with my car issue. They are the best they will ALWAYS have me as a dedicated customer."
- Tammy W. (Google Review)
"I had been looking for my dream truck for years, and they found it for me, I couldn't be happier. They are definitely the best... Do yourself a favor and get your next vehicle from Rome Preowned."
- Patrick M. (Google Review)
"Working with our salesperson made the whole buying process flawless! From our initial phone conversation to driving off the lot with our new to us car was an absolute pleasure. He was knowledgeable and honest. He and the team made sure the broken liftgate supports were replaced and the hatch perfectly aligned prior to the close of sale... I would highly recommend them to all who are looking for their next 'new to me' used vehicle!"
- Lisa L. (Google Review)
"My son and I had driven 2+ hours to look at vehicles only to find out they had been sold... Upon arrival our salesperson took the time to go through the vehicle and answer any questions we had. After the test-drive my son decided that it was a vehicle he was interested in. We purchased the car and so far could not be happier... If we are looking for another vehicle we will be sure to check you guys out even if we have to make a drive."
- Ron R. (Google Review)
Why Buy a Used Vehicle from Rome Preowned Auto Sales
A carefully curated selection of used cars in Rome sets this dealership apart from the rest. From popular commuter sedans and family crossovers to luxury vehicles and rugged work trucks, the lot features trusted brands like Chevrolet, Ford, Toyota, Jeep and Nissan. The sales team specializes in flexible financing for all credit levels, working transparently with buyers to reach specific monthly payment targets. Every interaction is built around relationship-first service rather than a rushed transaction.
Every vehicle on the lot is backed by a 125-point inspection and a Certified RPO 3-month/3,000-mile warranty1 on qualifying vehicles under 100,000 miles, giving buyers real confidence before they leave. A 3-day return guarantee adds another layer of protection, and free lifetime New York State inspections keep ownership costs low for years to come. Expert technicians at our onsite service center handle routine maintenance and repairs long after the sale is complete.
Share Your Rome Preowned Auto Sales Experience!
Real feedback from real customers helps drivers throughout the Mohawk Valley make confident decisions about where to buy their next vehicle. If your experience at Rome Preowned Auto Sales left an impression, consider sharing your story by leaving a review on Google. Your voice makes a difference for neighbors who are still searching.
Have questions about inventory, financing options or scheduling a service appointment? Contact Rome Preowned Auto Sales and a member of the team will be happy to help. Drivers across Central New York continue to choose this dealership for a reason, and the reviews on this page tell that story better than any advertisement could.
1 See dealer for details.