Customer reviews at Rome Preowned Auto Sales in NY

I am so grateful for the people at Rome Pre Owned. They were all so welcoming and friendly. No pressure just wanted to do the best for us. Tim Tiernan had every ready and very organized was so fast, easy and painless. So thankful. Would recommend for everything. Thanks for everything.

Rodney he's really good ask for him

Everyone was very helpful and friendly. I would come back for another car in the future.

I highly recommend this company. My car is exactly as described—if not better. Let’s be real, shopping at smaller dealerships can sometimes feel like a gamble, but these guys are the gold standard. They made me feel totally welcome and relaxed, which took the stress right out of such a big purchase. ​What really blew me away was their honesty. After I decided on the car, they discovered a mechanical issue and insisted on fixing it before I took it home. It was a costly repair, but they handled it all on their own dime without even touching my extended warranty. It’s a total 180 from a previous experience I had with another dealer, where a similar issue was hidden and only popped up a week after I bought it, forcing me to use my own warranty. Seeing James and the team act with such integrity was a breath of fresh air. ​James kept me updated every step of the way during the two-week wait and was a total pro. I’d definitely deal with him again for my next vehicle! The team was so nice they even wanted to take a photo of me with the car. I’m way too camera-shy for my 'supermodel debut,' so I had to pass, but I truly appreciated the gesture. If you want a stress-free experience without the usual used-car headaches, go see James!